PERFORMANCE POLICIES

Guests who purchase tickets to performances acknowledge and consent to the adherence of policies in place

 

COVID-19 SAFETY POLICIES

PLEASE NOTE: Any and all policies are subject to change at any time as KDT continues to monitor the impact of the COVID-19 pandemic and follow the guidelines of the CDC, Actor’s Equity Association, Community risk level, and local health officials.

  • The use of a face mask is strongly encouraged, though not required, at all performances. A face mask is, however, required for attendance at the first Sunday and second Friday performances of each run of each show, which are designated as "Extra Cautious" performances intended for individuals who prefer such safety precautions.

  • Actors may not interact with the audience members due to Actors Equity Association rules.

  • If you are not feeling well or experiencing symptoms, we encourage you to stay home and contact the Box Office at admin@kitchendogtheater.org or by phone at 214.953.1055 to reschedule your tickets for a time when you are feeling better. You will not be charged for any exchange due to illness.

  • While the health and safety of our staff, artists, and attendees continues to be the most important part of our daily operations, an inherent risk of exposure to and infection with COVID-19 exists in any space where people are present. By visiting Kitchen Dog you voluntarily assume all risks related to potential exposure or infection with COVID-19.

 

*All safety policies and procedures are outlined in our Covid-19 Safety and Compliance Page, linked above*

 

WHAT TO WEAR

There is no dress code at Kitchen Dog; so long as you have clothes and shoes on you’re welcome to attend any play!

SEATING

Seating is general admission.

If you have special seating requests, please email admin@kitchendogtheater.org or call the KDT Box Office at 214-953-1055 in advance.

The house and box office will open for seating 30 minutes before curtain time. All performances are general admission seating and our high level donors and season subscribers will receive premiuim, reserved, seating. Become a donor and upgrade your seating today!


TICKET EXCHANGES AND REFUNDS

If you are unable to use your ticket, we are happy to convert your ticket purchase to a tax-deductible donation or exchange it for another performance. Ticket exchanges are complimentary for season subscribers and those experiencing symptoms of Covid-19.

AGE RESTRICTIONS

We require audience members to find alternative activities to our performances for children under 8 years of age. Additionally, children under 14 years of age will not be permitted without a parent. However, age restrictions may vary based on each show’s specific content - please view each show’s individual page for show-specific content advisories and age restrictions before purchasing a ticket. We will gladly discuss subject matter with parents or guardians before the performance in order to make an informed decision for you and your child. Before purchasing tickets, please email admin@kitchendogtheater.org or call our Box Office at 214-953-1055.

CONTENT ADVISORY

Content advisories and strobe advisories are offered on each show's individual page as needed in order to respect everyone’s individual experiences, histories, and sensitivities. Additionally, should a patron need to leave a performance for any reason, our lobby will remain open and supervised for the duration of the show. However, patrons may not be readmitted once exiting the theater. For additional questions about a show’s content advisories please contact Kitchen Dog by phone at (214) 953-1055, or by email at admin@kitchendogtheater.org.

PHOTOGRAPHY AND RECORDING

We think our designs, sets, and actors are beautiful, too, but please - no photography or videos inside the theater. We want to protect the intellectual property of our brilliant team, and patron photography and videography is a violation of federal copyright law. For approved photos of our shows, or to tag us in your #programinstas or KDT lobby photos, check out our Facebook and Instagram pages!

CONCESSIONS

Beverages will be available for purchase at the theater. At this time we do not offer snacks.